Help & support
Help & support

For help with a current product or service or refer to FAQs and developer tools

support@invopoint.com

Call Us
Call Us

Call us to speak to a member of our team.

help@invopoint.com

Business Department
Business Department

Contact the sales department about cooperation projects

business@invopoint.com

Global branch
Global branch

Contact us to open our branches globally.

global@invopoint.com

Get in touch

Do you want to know more or contact our sales department?

Visit the Knowledge Base
Visit the Knowledge Base

Browse customer support articles and step-by-step instructions for specific features.

Watch Product Videos
Watch Product Videos

Watch our video tutorials for visual walkthrough on how to use our features.

Get in touch with Sales
Get in touch with Sales

Let us talk about how we can help your enterprise.

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

Navigate to the 'General Settings' section in your Invopoint dashboard, select 'Change Password,' enter your current password, followed by your new password, and confirm your new password before clicking 'Save.

Click on the 'Forgot Password' link on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password.

Go to 'General Settings' in your Invopoint dashboard, edit the necessary fields such as business name, address, contact information, and save the changes.

Click on the 'Upload Logo' option within the 'General Settings' section, select your logo file, and click 'Save.'

Invopoint is a free B2B invoicing platform tailored for small and medium-sized businesses (SMBs). It allows businesses to craft, send, and track invoices efficiently while also facilitating online payments.

Invopoint is specifically designed for B2B interactions among SMBs. It simplifies the invoicing process, ensuring that businesses can focus on their core activities while also benefiting from efficient payment tracking and online payment acceptance.

Absolutely. Invopoint caters to businesses across the USA and Europe, ensuring compatibility and efficiency regardless of your business location.

Invopoint offers its B2B invoicing services for free to SMBs. Our goal is to support growing businesses by providing them with the tools they need without the added financial burden.


 

Yes, Invopoint prioritizes the safety and security of its users. All online payments made through our platform are encrypted and processed using trusted payment gateways.

Definitely! With Invopoint, you can not only send invoices but also track them in real-time. This allows businesses to stay updated on their payment statuses.

Yes, Invopoint is designed to be responsive and user-friendly on both desktop and mobile devices, ensuring that you can manage your invoices on the go.

We're here to help! If you encounter any challenges or have questions about using Invopoint, please reach out to our dedicated customer support team for assistance.
 

Invopoint automatically tracks every transaction, calculates local sales tax or VAT based on the customer's location, and generates comprehensive real-time reports, ensuring your SMB stays compliant with international tax laws without manual calculations.

Yes, our platform is designed for global trade, supporting VAT for the UK and EU, as well as GST, allowing you to send professional B2B invoices that meet all legal requirements for cross-border tax reporting.

Absolutely, Invopoint provides a detailed breakdown of sales by region, helping business owners monitor their economic nexus in various US states and ensuring that sales tax is collected and reported only where legally required.

Yes, every online payment accepted through Invopoint is automatically synced with your Sales Tax Report, providing a seamless flow of data from the initial invoice to the final tax summary for your accountant.

By maintaining a digital trail of all invoices, tax collected, and net tax owing, Invopoint provides a transparent audit log and exportable tax reports that simplify the documentation process for tax authorities in the USA, UK, and Europe.

Invopoint allows you to invoice in multiple currencies while automatically converting values for your primary tax report, making it the ideal solution for small businesses scaling in international markets.

Our system is constantly updated to reflect the latest changes in tax legislation, including 2026 VAT thresholds and US sales tax rate adjustments, so your financial reporting is always accurate and up-to-date.

Yes, Invopoint offers a robust free tier for SMBs, providing essential tools like automated sales tax reports, professional invoicing, and real-time financial tracking to help your business grow without overhead costs.

You can create a professional B2B invoice for free using Invopoint. Our platform allows SMBs to generate, customize, and send invoices without hidden fees. Simply enter your business details, add items, and export your document in seconds, ensuring full compliance with USA, UK, and European billing standards.

Yes, Invopoint is built with high-level encryption to ensure secure B2B transactions. Our free invoicing tool integrates with trusted payment gateways, allowing you to accept online payments instantly while keeping your financial data and customer information protected across global markets.

Absolutely. Invopoint provides a comprehensive dashboard to track unpaid invoices in real-time. Whether you operate in the USA, UK, or Europe, you can monitor payment statuses, send automated reminders, and generate financial reports to maintain a healthy cash flow for your small business.

No installation is required. Invopoint is a cloud-based B2B invoicing platform accessible from any browser. This allows business owners to manage billing, craft invoices, and track payments on the go, providing maximum flexibility for remote teams and international SMBs.

Unlike basic generators, Invopoint offers a full suite of B2B features for free, including automated tracking, professional reporting, and seamless online payment integration. It is specifically optimized for the regulatory requirements of the USA, UK, and EU markets, making it a robust alternative for growing businesses.

Yes, Invopoint is designed to handle VAT and local tax settings specifically for the UK and European markets. You can easily adjust tax rates on your invoices, ensuring that your small business stays compliant with local regulations while maintaining professional standards for international B2B transactions.

Absolutely. Invopoint supports multi-currency invoicing, allowing you to bill clients in USD, GBP, EUR, and more. This feature is essential for SMBs operating across the USA and Europe, providing a seamless experience for both you and your international customers.

Invopoint offers a generous free tier designed to help small and medium businesses grow without upfront costs. You can create, send, and track professional invoices efficiently. As your business scales, you can explore premium features, but our core invoicing tools remain accessible to ensure your financial success.

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